Terms and Conditions

1. Agreement to Terms

By accessing or using SupportAgent, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, then you may not access the service.

2. Use License

Permission is granted to temporarily use SupportAgent for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained in SupportAgent
• Remove any copyright or other proprietary notations from the materials

3. Service Description

SupportAgent provides customer support management tools including ticketing, live chat, and analytics. We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

5. Payment Terms

If you purchase a subscription, you agree to pay the fees specified at the time of purchase. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days notice.

6. Data and Privacy

Your use of SupportAgent is also governed by our Privacy Policy. By using our service, you consent to the collection and use of information as described in the Privacy Policy.

7. Intellectual Property

The service and its original content, features, and functionality are owned by SupportAgent and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Limitation of Liability

In no event shall SupportAgent, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our support channels.