Protect your customer data and team accounts with multi-layered security controls. Every action is logged, every endpoint is protected, and every user is verified.
TOTP-based 2FA with backup codes, rate-limited endpoints, and atomic operations.
Complete action history tracking with IP and user tracking, filterable and searchable logs.
Secure data handling, input sanitization, and XSS prevention.
Protection against brute force attacks with configurable rate limits per endpoint.
Verify custom email domains with automated DNS checking and status tracking.
Granular permissions for admin, agent, and viewer roles with brand-level controls.
SupportAgent follows industry best practices and security standards
All data is encrypted in transit using TLS 1.3 and at rest using industry-standard encryption algorithms.
Role-based access control ensures users only have access to the data and features they need.
Complete audit logs track every action, making it easy to maintain compliance and investigate issues.
Regular security audits and vulnerability scans ensure your data stays protected.
Enable 2FA on all accounts to add an extra layer of security. We support TOTP-based authentication with backup codes.
Use strong, unique passwords and update them regularly. We enforce password complexity requirements.
Grant users only the permissions they need. Use the principle of least privilege to minimize security risks.
Regularly review audit logs to monitor user activity and detect any suspicious behavior.
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